Return Policy

IMPORTANT NOTE : ALL RETURNS ARE SUBJECT TO A 15% RESTOCKING FEE 

RETURNS

Any item* in new, unused and resalable condition can be returned within 30 days of original purchase date for a full refund (less shipping charges and 15% restocking fee). Items must be returned in original packaging. Customer is responsible for return shipping fees and coordination with shipping company.  Please include a return authorization number on the outside of any returned package. Authorizations must be obtained from the company prior to sending your returned product.  Please call or email us to receive a return authorization number.  

 

Orders that fall outside of the 30 day original purchase date are not eligible to be returned.  For issues with orders older than 30 days, please see our satisfaction policy and warranty information.  Thank you.

 

*Custom Build Your Own Cable orders are non-refundable and non-returnable.